Papa Murphy's | Take 'N' Bake Pizza

I've been a proud supporter of this location for a long time, the pizza is always amazing. However, I picked up an order today and they switched the cinnamon wheel to some very sad monkey bread style dessert. It was supposed to have the frosting with it. I called to verify I was supposed to receive the frosting and they said yes and whoever checked me out should have given it to me. I do not live far from the store (a couple blocks) and already had a pizza in the oven, so asked if they would be willing to right the wrong and bring them to me. They told me no. Customer service was very disappointing. I understand accidents happen, but I paid for my food, someone should have been willing to right the wrong. Very disappointed, especially when they supposedly have a "delivery" option that someone couldn't fix this.

I have always loved this place and the way they have treated me and my family over the decades of living in Idaho Falls. Doordashing for them is always a go for me and I love the fact that they take EBT. Everyone deserves to be able to get a good deal on delicious pizza, don’t you agree? Check it out for yourself and let us know what you think.

Good food, good staff, but need more hands on deck. The girls tonight were working diligently and as fast as they could. It was insanely busy when I came by, it definitely felt like there should have been more people scheduled for the saturday before mothers day. The staff was friendly and kind despite other customers not understanding and being quite frankly rude. They were behind but hard working. Thank you guys for the food and taking care of my big order with care!

Delicious pizza for those on the go. Pizza cooks fast and won't leave you disappointed.

Pizza is good and price is ok, fresh and store is clean. Ordered on the phone to be picked up had to wait when I arrived because they still had to make it. Defeats the purpose of calling in the order. Ran by teenagers who are too busy picking zits which I witnessed waiting for my pizza. Possibly under new management. The Pizzas are not the same and not as good as in the past.